Privacy policy

Titan Thread Privacy Policy

At Titan Thread, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us on social media, or shop with us online/offline. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, phone number, email address, billing, and shipping address.

  • Payment Information: Debit/credit card details and bank account details (processed through secure payment gateways; we do not store your complete payment data).

  • Account Information: Login credentials, order history, wish lists, and preferences.

  • Technical Information: IP address, browser type, device information, cookies, and browsing behavior.

  • Communications: Emails, messages, or queries sent to our customer service.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process, confirm, and deliver your orders.

  • To improve customer experience and provide personalized recommendations.

  • To send promotional emails, offers, and updates (with your consent).

  • To respond to inquiries, complaints, or customer service requests.

  • To prevent fraud, unauthorized transactions, and maintain security.

  • To comply with legal, regulatory, or contractual obligations.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Delivery companies, payment processors, and IT support.

  • Business Partners: For promotions or collaborations (with prior consent).

  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance browsing experience.

  • Remember login sessions and shopping cart details.

  • Track website performance and improve functionality.

  • Deliver targeted advertisements.

You can manage or disable cookies through your browser settings, though this may affect website performance.

5. Data Security

We implement strict security measures to protect your personal data, including:

  • SSL encryption for all transactions.

  • Secure payment gateways.

  • Limited and controlled access to personal information.

However, no system is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your account or data.

  • Opt-out of promotional communications at any time.

  • Restrict or object to processing of your data.

To exercise these rights, contact us at +923079209207.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. International Data Transfers

If you are accessing our website from outside Pakistan, please note that your data may be stored and processed in Pakistan, where data protection laws may differ.

10. Changes to This Policy

Titan Thread reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with the revised Effective Date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Titan Thread
📧 Email: +923079209207
📞 Phone: +923079209207